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Technology at ACC
Information Technology at ACC provides a variety of technical support and solutions for students and employees. Services include hardware and software support, password and login assistance, classroom technology, and audio / visual support, along with enterprise-wide services in networking, systems, security, systems development, and telephony to protect the integrity of the ACC鈥檚 data and administrative systems.
Other technologies are available to students through Learning Technology, the Art & Design Center, Disability Access Services, and other academic departments. Some student assistance related to application, registration, email, and Office365 products is provided by the Colorado Community College System IT Help Desk.
Log in to our help desk to view our for common questions and issues.
Computer Labs
ACC has computer labs or check-out computers available at all campuses. The Library & Learning Commons at the Littleton Campus has a variety of open-access devices including both Windows and Mac computers with the latest software including Windows 10, macOS, Microsoft Office solutions, Adobe Creative Cloud, and other software. Computer labs are also available at the Art & Design Center. A variety of platforms and software packages are available at these locations.
Students may use the Self Check Out Kiosks with their Student ID anytime on the Sturm Collaboration Campus.
Littleton Campus
Library & Learning Commons
- Monday - Thursday: 8am - 8pm
- Friday: 8am - 5pm
- Saturday: 9am - 3pm
Art & Design Center - Littleton Campus
AD5120 - 11 Apple computers
- Monday - Friday : 8am - 4:30pm
AD5220 - 11 Windows computers
- Monday - Friday: 8am - 4:30pm
Sturm Collaboration Campus at Castle Rock
Students can use the self-service carts and their student ID to obtain a computer any time during open campus hours.
Tech Tips for Students
Usernames and Passwords
- Your username (used to access computers and myACC on campus) is your S#. It is initially set to StudentMMDDYYYY where MMDDYYYY is your date of birth (e.g. Student09231999)
- Change your myACC and network passwords from these initial defaults as soon as possible. The new passwords must be 14 or more characters and must include three of the following four items: Uppercase letter, Lowercase letter, Number, Special Character (! @ % ^ & * _ - )
To update your password and gain access to your account, please:
- Clear the cache on your device. The steps to do so vary depending on the browser you鈥檙e using. This provides step-by-step instructions for clearing the cache on the most common browsers.
- Access the login page for
- Click the 鈥淔orgot Your Password鈥 link
- Select how you would like to reset your password:
- Option 1: Answer some questions about your record at ACC (a minimum number must be answered correctly in order to change your password), or
- Option 2: Request to have a password reset link sent to your personal email
- Complete the steps to reset your password
If you need additional assistance or have questions, please contact the 24/7 Helpdesk at 1.888.800.9198.
Student Email
- Your student email will be generated immediately after you register for courses. You will receive an alert email to your personal email with instructions on . Your student email will become the primary email address in ACC systems and will be used by default unless otherwise specified.
- Log in to (if you haven't before, take a look at the instructions in the Usernames and Passwords section)
- To get to your email, click on the Student Email icon in the top left corner of the page or in the Student dashboard. (If you're prompted to log in to your email, use your computer/system username [student ID number] and password).
- All communications from ACC will go to your student email after you enroll in courses. Check it often.
- Outlook App: Download the Outlook app and sync your ACC student email to it - Visit the Google PlayStore or Apple App Store on your mobile device
- Download the Microsoft Outlook app
- Click 鈥淕et Started,鈥 then enter your full ACC student email address
- You will be prompted to enter your myACC login credentials (S# and associated password for campus computers/systems)
- Turn off 鈥淔ocused Inbox鈥 (click the Menu icon, click the Settings icon, turn off Focused Inbox)
- 24/7 support with myACC access, student email access, D2L course access, call 1.888.800.9198.
WiFi Access on Campus
Use the 鈥淎CC鈥 WiFi network on campus. This is an open network; no password or username is required to use the 鈥淎CC鈥 WiFi network.
We have improved the WiFi signals around the ACC Littleton Campus. View the MAP. The stars indicate where WiFi access points are located (Lot A, Lot B, Lot C, Lot D, Lot E, Lot G, Lot H, Lot I, the North Building, the Main Building, the Annex Building, The South Building, and the South Lawn).
Helpful Tech Tools
(available to students who are actively registered for classes at ACC)
- Office 365: Word, PowerPoint, Excel, OneDrive, Outlook, Email, and other tools are available through myACC. We recommend you use OneDrive to store and share files.
- Outlook App: Download the Outlook app and sync your ACC student email to it - Visit the Google PlayStore or Apple App Store on your mobile device
- Download the Microsoft Outlook app
- Click 鈥淕et Started,鈥 then enter your full ACC student email address
- You will be prompted to enter your myACC login credentials (S# and associated password)
- Turn off 鈥淔ocused Inbox鈥 (click the Menu icon, click the Settings icon, turn off Focused Inbox)
- Printing: You receive a $25 printing credit at the beginning of each semester. Printing costs $0.10 per page for black & white, and $0.25 for color. If you run out, you can add to your account at the Cashier鈥檚 Office (Littleton Campus, main building, 2nd floor).
- Zoom: All students and staff members have access to Zoom Pro accounts. Please see the Training and Technology page in , and look for Zoom under Tips & Troubleshooting.
Need Help?
- Help Yourself! Trouble accessing a computer on campus; reset your network password:
- Login to myACC
- Click on the Training & Technology tab
- Locate the 鈥淐lassroom Computer Login Reset鈥 section (left column)
- Enter a new password in the 鈥淣ew Password鈥 and 鈥淐onfirm Password鈥 fields
- Click the 鈥淩eset my Active Directory Password鈥 button
- 24/7 support with myACC access, student email access, D2L course access, call 1.888.800.9198.
- Online course questions and resources, or D2L course access, can be directed to Learning Technology at 303.797.5900 or open a ticket at .
- The ACC-IT Helpdesk can assist with WiFi access, classroom computers, and printing.
Contacts
Live 24/7 Help Desk: 1.888.800.9198
ACC IT Help Desk
303.797.5900
Littleton Campus - M1010
Littleton IT Drop-In Desk - M1650
Hours
Monday - Friday
8:00am - 5:00pm
Related Links
Pass Phrase Rules
Printing
WiFi
- Use a passphrase of random words that total at least 14 characters or more.
- Use three of the following character types: uppercase, lowercase, numbers, and special characters (spaces count).
- Arrange your random words into a sentence that helps you remember them.
Change your passphrase every 6 months.
While an old password like 鈥楬4rd0ck$1鈥 might take days for a computer to guess, a phrase of random words like 鈥楩inal Dancer Coffee Porch鈥 will take the fastest computer hundreds of years to guess!
Now put your random words into a crazy sentence, like 鈥淭he dancer finally brought the coffee to the porch鈥 and it鈥檚 easier to remember.
ACC students may print to a variety of printers at each ACC campus location. At the beginning of each semester, students are provided a printing quota equivalent to 250 black and white prints. At any point in time, you may add credit to your print account by contacting the Cashier's office or visiting the Library & Learning Commons on the Littleton Campus. Students at our Sturm Collaboration Campus at Castle Rock who wish to add to their print account may ask for more information at the front desk.
Up to 5 personal devices can be connected to the ACC WiFi. Your device will prompt you in a web browser to log in with your username and password (Your S number and ACC password). The device will then be registered for one semester. WiFi connections must be reset each semester. For Guest Access, follow the directions to create a Guest Account.
Work for ACC's IT Department
Get experience and money to help you pay for school with a work study position in ACC's IT department. Learn skills to prepare you for your future career. Start Moving Mountains today!
